BCB Legal
Terms Of Service
Last updated
These Terms of Service govern your access to and use of BlueCollarBooking's website, lead capture systems, follow-up workflows, consulting, implementation, and related services.
By using our website or services, booking a call, submitting information, or entering into a client agreement with us, you agree to these terms.
1. Overview
BlueCollarBooking helps local service trade businesses collect enquiries, send lead details to the business owner or team, and follow up with prospects through simple automation.
Information on this website is provided for general business and marketing purposes. Results depend on your market, offer, responsiveness, budget, sales process, and other factors outside our control.
2. Use Of Our Services
You agree to use our services only for lawful business purposes. You must not:
- Use the services for fraudulent, deceptive, abusive, or unlawful activity.
- Send spam or messages to people who have not consented where consent is required.
- Attempt to interfere with, copy, damage, or gain unauthorized access to our systems.
- Misrepresent your business, licensing, pricing, availability, or service area.
3. Client Work And Purchases
Specific deliverables, timelines, fees, and responsibilities may be described in a proposal, invoice, written agreement, or onboarding document. If there is a conflict between these Terms and a signed client agreement, the signed agreement controls for that project.
You are responsible for providing accurate information, responding to leads, reviewing work in a timely manner, and maintaining any third-party accounts needed for your systems.
4. Payments And Refunds
Fees, payment schedules, and renewal terms are stated at the time of purchase or in your written agreement. Unless otherwise stated in writing, payments are due when invoiced and are non-refundable once work has started or digital materials have been delivered.
We may pause work, access, or delivery if an account is overdue.
5. Intellectual Property
We retain ownership of our frameworks, templates, processes, code, documentation, creative direction, and know-how unless a written agreement says otherwise. You receive a limited license to use delivered materials for your own internal business purposes.
You may not resell, sublicense, distribute, or reproduce our materials without written permission.
6. Confidentiality
Each party agrees to treat sensitive business, financial, operational, customer, and technical information as confidential. We may share information with trusted service providers when needed to deliver the services.
7. Third-Party Tools
Our services may connect with websites, calendars, CRMs, messaging tools, advertising platforms, analytics services, payment processors, hosting providers, and other third-party systems. Those services are governed by their own terms and policies.
We are not responsible for third-party outages, policy changes, rejected ads, account restrictions, or data handled outside systems we directly control.
8. Disclaimers
We work to build practical systems that support lead capture and follow-up, but we do not guarantee revenue, job volume, close rates, search rankings, ad approvals, or any particular business result.
Services are provided as available and without warranties not expressly stated in a written agreement.
9. Limitation Of Liability
To the maximum extent permitted by law, BlueCollarBooking will not be liable for lost profits, lost opportunities, indirect damages, incidental damages, consequential damages, or losses arising from your use of our website, services, recommendations, or third-party tools.
Where liability cannot be excluded, our total liability is limited to the amount you paid for the specific service giving rise to the claim.
10. Links To Other Websites
Our website may include links to external websites. We do not control those websites and are not responsible for their content, security, policies, or practices.
11. Governing Law
Unless a written agreement states otherwise, these Terms are governed by the laws that apply where BlueCollarBooking is established. Any dispute will be handled in a court or dispute forum with proper authority over the matter.
12. Updates To These Terms
We may update these Terms from time to time. The latest version will be posted on this page with the updated date above. Continued use of our services after changes are posted means you accept the revised Terms.
13. Contact
Questions about these Terms can be sent to info@bluecollarbooking.com or raised through the booking link on our home page.