Privacy Policy

1. Information We Collect

We may collect information you provide directly, including:

• Name, business name, email address, and phone number.
• Service area, trade, company details, and project goals.
• Information submitted through forms, calls, emails, messages, or onboarding.
• Payment and billing details, usually handled by third-party payment providers.

We may also collect technical information automatically, including:

• IP address, device type, browser type, and operating system.
• Pages viewed, links clicked, referral source, and approximate location.
• Cookies, analytics identifiers, advertising identifiers, and similar data.

2. How We Use Information

We use information to:

• Provide, operate, personalize, and improve our website and services.
• Respond to enquiries, book calls, send reminders, and communicate with you.
• Build and support lead capture, routing, follow-up, and reporting workflows.
• Process payments, manage accounts, and maintain business records.
• Measure performance, improve marketing, and protect against misuse.
• Comply with legal, tax, accounting, and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We may share information with service providers who help us run our business, such as hosting providers, analytics tools, scheduling tools, CRM systems, messaging platforms, automation platforms, payment processors, and professional advisers.

We may also disclose information if required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

4. Cookies And Tracking

We may use cookies and similar technologies to remember preferences, understand site traffic, measure marketing performance, and improve the user experience. You can adjust cookie settings through your browser, though some features may not work as intended if cookies are disabled.

5. Lead And Customer Data

If we help you collect or route leads, we may process information about your prospects or customers on your behalf. You are responsible for making sure you have the right to collect, use, message, and share that information with us and any connected tools.

We use that information to provide the services requested and do not use your customer data for unrelated marketing.

6. Data Retention

We keep information only as long as reasonably needed for the purposes described in this Policy, including service delivery, business records, legal compliance, dispute resolution, and security.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, software, or transmission method is completely secure, so we cannot guarantee absolute security.

8. International Transfers

We and our service providers may process information in countries other than the one where you live or operate. Those locations may have different privacy laws. Where required, we use appropriate safeguards for international transfers.

9. Your Choices And Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of your personal information. You may also opt out of marketing communications by following unsubscribe instructions or contacting us.

We may need to verify your identity before responding to a privacy request.

10. Children

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

11. Links To Other Websites

Our website may link to third-party websites or tools. We are not responsible for the privacy practices, content, or security of those third parties.

12. Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date above.

13. Contact

Questions or requests about this Privacy Policy can be sent to info@bluecollarbooking.com or raised through the booking link on our home page.